Terms of Use

This website is operated by Homerugstyle (“we”, “us”, “our”). By accessing or using the Homerugstyle.com website, you agree to be bound by the terms, policies, and notices set forth below (collectively, the “Terms of Use”). If you do not agree, please do not use our website or services.

These Terms apply to all users, including customers, vendors, or any other person who accesses the website.

We reserve the right to update the Terms of Use at any time. Changes will be posted on this page, and your continued use of the website following such changes will constitute your acceptance of the updated terms.

Section 1 – Business Information
Homerugstyle is a company that offers carpet products through the Homerugstyle.com website, built on the Shopify platform—a secure and reliable e-commerce solution.

Section 2 – Terms of Use
By using the website, you confirm that:
You are at least 18 years of age under UK law, or have parental consent if under 18.
You will not use the website for any illegal purposes, including breaching copyright laws or distributing malicious code (viruses, worms).
You agree to provide accurate information when shopping or contacting us.
Any breach of these terms may result in your access to the website being terminated.

Section 3 – Services and Products
We offer floor coverings. Some products may be available online only and in limited quantities. We try to accurately display product images, colours and descriptions, but we cannot guarantee that the colours displayed on your device will exactly match the actual product.
We reserve the right to:
Restrict sales to specific areas or individuals.
Change prices, product descriptions or discontinue products without prior notice.

Section 4 – Shipping Policy
We deliver to the whole of the UK (or specific areas, depending on your configuration).
Delivery time: Estimated 12-20 working days.
Shipping cost: Free shipping.
Delivery area: Nationwide (UK).
See details in our Shipping Policy.

Section 5 – Returns Policy
We are committed to supporting product returns in accordance with our Returns Policy. You can request a return within 30 days of receiving the product if the product is faulty due to a manufacturing fault or does not match the description.

Section 6 – Billing and Account Information
You agree to provide accurate and up-to-date billing information (email, credit card information, shipping address) when making a purchase. We use secure payment gateways and encrypt credit card information to protect your data.

We reserve the right to:
Refuse or cancel orders that are suspected of fraud.
Limit the purchase amount per customer or per order.

Section 7 – Security and SSL Certificates
Homerugstyle.com uses SSL (HTTPS) certificates to encrypt data, ensuring the security of your personal information and payment information. The processing of personal data is in accordance with our Privacy Policy.

Section 8 – Reviews and Comments
We encourage customers to leave product reviews on the website to enhance the shopping experience. You agree that:
Your comments will not contain content that is illegal, offensive or infringes on the rights of third parties. We reserve the right to edit or delete comments if necessary.

Section 9 – Third Party Links and Tools.
The Site may contain links to third party websites or tools (e.g. payment gateways, delivery services). We are not responsible for the content or practices of these third parties. Please review their policies before using them.

Section 10 – Accuracy of Information
We strive to provide accurate information about our products, prices, and services. However, typographical errors or omissions may occur. We reserve the right to:
Correct errors and update information without prior notice.
Cancel orders affected by inaccurate information (notified via the email or phone number you provided).

Section 11 – Prohibited Conduct
You may not use the Site to:
Engage in illegal, harassing, or discriminatory activities.
Upload viruses, malicious code, or collect personal information about others.
Spamming, phishing or interfering with the security features of the site.
Violations may result in termination of your access.

Section 12 – Dispute Resolution
If you have a complaint, please contact us at:
Email: support@homerugstyle.com
We are committed to responding within 24 hours and resolving issues in accordance with our relevant policies. If we are unable to resolve a dispute, you may refer the matter to the competent legal authorities in the UK.

Section 13 – Disclaimer
We do not warrant that the site will operate continuously, be error-free or meet all your expectations. The services and products are provided "as is" and you use them at your own risk. However, we are committed to providing customer support in accordance with our published policies.

Section 14 – Limitation of Liability
Homerugstyle, its employees or partners will not be liable for any indirect, incidental or consequential damages arising from the use of the website or products, unless required by law.

Section 15 – Indemnity
You agree to indemnify Homerugstyle against any third party claims arising from your breach of the Terms of Use.

Section 16 – Severability
If any provision is held to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

Section 17 – Termination
We reserve the right to terminate your access if you breach the Terms of Use. You may stop using the website at any time by ceasing to access it.

Section 18 – Governing Law
The Terms of Use are governed by the laws of the United Kingdom. Any disputes will be resolved in accordance with the laws of the United Kingdom.

Section 19 – Contact
If you have any questions about the Terms of Use, please contact:
Email: support@homerugstyle.com
Support Hours: Monday to Friday, 8:00–18:00.
Website: homerugstyle.com
Address: Số 374 Ngô Gia Tự, Phường Tiền An
Thành phố Bắc Ninh, Bắc Ninh, Vietnam